Testimonials

Below you will find what some of our customers say about our dealership.

To add a testimonial of your own, submit it on the Customer Survey page.


"LOVE my new F6B! Thanks Charlie and George for taking such great care of me. Excellent deal, excellent job on the upgrades by the parts and service department and the "unveiling" was really cool and made the experience extra special. VERY cool touch that I really appreciated!"
By: Dave    South Bend, IN
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"Absolutely outstanding service provided to this traveler in a bind and a long way from home. Words don't quite capture just how helpful everyone at Lake City were during my recent visit. Warsaw and the surrounding area are extremely fortunate to have such a dealership nearby. Thanks again for your help."
By: Steve    West Kelowna, BC
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"Kudos to the outstanding staff and owners of Lake City Honda! Bought my first motorcycle here this summer (2009 aero), and couldn't be more impressed with the professionalism and people skills exhibited by the Lake City Honda staff. George is a great guy to work with - he gave me excellent advice on a first bike, and was very helpful through the whole process. Matt, Chris, and Drew in parts have been extremely helpful with all my questions. As an area educator for 29 years, I truly appreciate the professional and personal relationship skills I see in the Lake City Honda staff. I strongly recommend anyone to take their motorsports business to Lake City Honda!"
By: Jim    Columbia City, IN
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"George, Wow !! What can I say. From the Personal Service prior, during, and after the sale. You are a True Motorcyclists Motor Cycle Dealer. My Son and I just returned home from our Iowa Trip and the Voyager Trike performed flawlessly. My other Son and I leave in a week for the next trip. A Special Thanks for the unexpected visit to my home when you picked up the bike when I couldn't ride it to you. I don't know of any other dealer that would do that.. It was nice visiting with you and Charlie that evening. A special thanks to Tim who bounced numbers more then once for me and was of great help the first day I came in. Lets see, this is bike number 3 purchased from Lake City in 6 years. If anyone wonders why I keep coming back.. Give them my number, I can tell them personally it's because Lake City keeps the Customer First and Foremost and will stop at Nothing to keep them happy.. Job Well Done !!! . Don't change a thing!!! Tim PS- This all started because the wife wanted a backrest.. ha.. "
By: Tim     Fort Wayne, IN
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"Just want'ed to say HI to some of the BEST people I know. been doing alot of riding. There's not been much work SOME but not much. MY brother and I have been spending alot of time in michigan He has 21ft pullbehind trailer we us and then we take the bike REAL NICE. Looking foreword to see the NEW GOLDWING"
By: Tom     south chicago height's, IL
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"I met George and the Lake City Family in 2004 after a local dealer would not stand behind their product. Even tho I didn't buy this particular bike from Lake City, they greeted me by name and with in minutes had the bike on the lift and mechanics were on it. Bike was covered by Warranty and was on the road in a week. A year later came a new VTX from George. I have always wanted a KLR650 and my dreams of owning one went out the window when I was diagnosed with Stage 4 Cancer a year ago. I kept in contact with George by email and he kept saying, "when your ready, come see us".. in April I had to get out of the house and went to see Lake City. George understood my physical and finance situation with the never ending medical bills coming in. We sat down and he tweeked some numbers and before I knew it I was signing on the dotted line. He even stored the bike till I was able to ride it myself.!! No matter where you live or how far you have to fly, drive, or walk. Make the trip to Lake City, if for nothing else then to shake George's hand and thank him again for me. The folks at Lake City are living proof that caring, understanding dealers are still out there. George, again, Thank you for all you have done for me. You definently made what I thought was a impossible dream come true.. My ride home was the best one of my life. Tim"
By: Tim     Fort Wayne, IN
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"The best buying experience ever! George is the friendliest, most helpful person I have ever bought from. Best deal, Best treatment, Best product, Best customer service. I will definately go back. Thanks to all who helped during my purchase"
By: Curt    Springfield, OH
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"As an old school District 15 racer returning to the sport after 23 years, its nice to have a dealership with an experienced and friendly staff. Your parts and accessories are priced right in line with the big internet sites and I would rather buy locally whenever possible. I just wish I could buy back my old riding skills. Thanks. Joel Myers [2009 CRF450]"
By: Joel    Columbia City, IN
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"It all started when we met Charlie's dad, Ron. Ron & George put together a 1984 standard Goldwing for us. We have been hooked on their friendship, service and kindness since then. We have bought 4 bikes (two Goldwings) and thinking about one more purchase after 200,000 miles on our present Goldwing (which is a testimony to their service and quality of products)!! They have become part of our family and we love them dearly. Not only George & Charlie but everyone in their dealership. WAY TO GO LAKE CITY!!"
By: Dan & Diann    Milford, IN
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"George, Charlie and staff. My first Honda, CM400, then 1985 Goldwing GL1200I. Our new 2009, GL1800, Candy Blackcherry looks and rides very good. We enjoyed our first trip to the Blueridge Parkway, Smoky Mountains and back home. This GL1800 handles very nice and +40mpg. We rode 1,792.5 miles in 5 days. Looking forward to more trips. Thank you very much. Kerry"
By: KERRY    PIERCETON, IN
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"THANKS AGAIN FOR WORKING WITH US ON THE SHADOW AERO 750 WE PURCHASED ITS A GREAT FIT FOR GENEVIA AND I HAVE BEEN ON IT SOME MYSELF SWEET RIDE IS WHAT I KEEP HEARING FROM HER WITH ALL SMILES IT AINT THE WING BUT IT AINT BAD HA HA THANKS AGAIN FOR ALL YOU DO FOR US"
By: MIKE & GENEVIA     CONVERSE, IN
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"George& Charlie have the best dealership! Hands down they are a great assett to the community! they really Know how to treat people like they are thier extended Family. They go above and beyond the normal dealer & customer relationship! they Have A great team going it is easy to see why they have been rated A top 100 dealer for 14 yrs! they are number one In our book! we will definalityuse them Again Thanks For Our Teryx You guys Are the Best! "
By: Teresa& Byron    Pierceton, IN
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"This is the best Dealership in the U.S.. They treat you like family, you can walk in the door and they will call you by your first name. Their service dept. is the best there is. They have top notch mechanics who do an excellent job. I've purchased my last 3 Goldwings here and will never trade anywhere else. I drive 110 miles one-way to deal with them and have them service my bike."
By: Mike    Lafayette, IN
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"My son and I took the train from Washington DC for 16.5 hours to purchase my bike. George had everything ready for us so we wouldn't waste much time to start enjoying our ride back home! Chris, from Accesories, helped us with helmets, while another sales person gave my son a "Barney Flintstone" doll and Jon was giving the final cleaning touches to my beamer. I would honestly repeat that long trip anytime with no hesitation, since they made our buying experience a true pleasure. George followed up with a call to see how our trip went, and also shipped me an old helmet so we wouldn't have to carry it all the way back! He also answered ALL the many questions I had. : ) This is what dealerships should be like!!!! By the way....the bike is AWESOME! (take a pic @ photo gallery/ riding buddies/ Alex and Chris) Alex "
By: Alex     Great Falls, VA
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"The Staff at Lake City Honda very friendly as soon as I walked in the door. George called me by name right away. He was not overbearing in trying to sell me a bike. He asked what I was interested in and gave me some suggestions. I made up my mind on a new purchase without any pressure. I am more than happy with my new Shadow. What a great machine. I have had nothing but compliments since I purchased it. Thanks George."
By: Dan    North Webster, IN
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"I have just bought my first new bike on 5/31/08 and I am so happy to get it and the guys are just so friendly that I would give them all a ten star rating instead of a 5 and I am proud of them all they go above and beyond the role of their jobs and I have friends that I am sending your guys way to do business with you I am highly recommending you guys to everybody!!! THANKS TO REX AND ALL THE CREW OF LAKE CITY HONDA!!!!!!! "
By: todd    WARSAW, IN
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"THIS IS THE FOURTH OR FIFTH NEW GOLD WING WE HAVE PURCHASED FROM LAKE CITY GREAT DEALS,GREAT SERVICE,GREAT PEOPLE ,GREAT MACHINE THE COMFORT PACKAGE AND THE NAVIGATION SYSTEM MAKE IT A REALLY SWEET RIDE CANT WAIT TILL OUR NEXT VACATION THANKS FOR ALL THE "EXTRA" THINGS YOU DO FOR US"
By: MIKE & GENEVIA     CONVERSE, IN
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"Hands down the best people to deal with PERIOD. Needless to say I drive 2 hours one way just to get taken care of. I feel like a valued customer everytime I set foot on the property. Thanks again Lake City staff for all your servics. "
By: Braden    Lafayette, IN
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"I have bought a number of bikes and George and his staff has been the best. They are 75 miles away from me and I find myself riding out their way just to say "Hi". They treat their customers like they would like to be treated! Lake City is what all dealerships should be like!!!!"
By: Michael    Michigan City, IN
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"I have this bad habit of having to have a new bike every year.Lake City makes it so easy to buy a bike comfortably and you know you got the best deal if you shop around.I just bought a new 07 CBR1000 and it was the by far the best deal with out even hagglin.It simply is the best place to buy a bike,because,they are GREAT people and stand by their word.I never have seen anyone go out of his way to please someone as picky as me as George.Bought a new Vulcan from him also last year,same great deal.You can waist a lot of time shopping or just start here.No gimmicks,no bull,just motorcycle people like you and I,not a bunch of vulture sales people.Thanks again George!!!!!! Great Deal!! Pete Gould,Wakarusa In."
By: PETE    WAKARUSA, IN
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"I have Bought several Bikes & Atv's From George & the guys they are by Far the Best Honda & Kaw Dealer I have purchased From By far I will keep coming Back for More "
By: Byron&Teresa    Warsaw, IN
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"On a newly acquired, used Honda Pacific Coast, I found myself stranded on the return trip to New York by a bad charging system. One dealer told me it could take weeks to get parts and they were swamped already, another said they weren't "really interested in working on [my] motorcycle" but steered me to Lake City which - as it turned out - was right down the road from where I had spent the night after my battery died for the third time in a day. Charlie and her staff could not have been nicer or more helpful. They took my motorcycle immediately, diagnosed the bad rectifier and found one to replace it from one of their stock bikes so I wouldn't have to wait for parts. Two hours later, I was back on the road. People like this are a huge asset to the riding community, and I will always be grateful for their kindness and assistance when I was stuck. I wish they were closer, I'd give them all my business. Thanks again!"
By: Bruce    Newburgh, NY
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"I bought a Honda 750 Shadow from George , and he made me and my friend feel like part of the family. He went way beyond what he had too. To buy your bike anywhere else would be foolish. Thanks again George, for the great bike and great deal."
By: Michael     Fort Wayne, IN
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"BOUGHT A VTX1300r and i love it the people i delt with were great. i really want to thank u all. "
By: Daryl    Churubusco, IN
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"THANKS FOR THE HELP ON THE SHADOW RUNS AND RIDES LIKE A NEW ONE CANT GET THE SMILE OFF GENEVIAS FACE AFTER A RIDE YOU GUYS ALWAYS GO ABOVE AND BEYOND THE CALL THANKS FOR TREATING US LIKE FAMILY"
By: MIKE /GENEVIA     CONVERSE, IN
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By: brad    youngamerica, IN
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By: MIKE /GENEVIA     CONVERSE, MI
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"Hey guys, thank you so much for working out my financing on my new ATV. Super payments that I can afford. I know you all went the extra mile for me."
By: Jonny    Columbia City, IN
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"This is the way a dealership should be run. Great people that always have time for their customers. It is really fun to do business with Lake City. I have purchased 8 or 9 vehicles from them and wouldn't even consider going to another dealership. Thank you for running a great store and call me when the new 500 gets here can't wait to get my hands on one."
By: Anonymous    Avilla, IN
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"I have shopped every dealer in the area and Lake City was the only dealer that gave me an honest trade price. I admit not everyone wants a mule that has been worked hard. But you all treated me like it was a real thing of beauty...the best part was when you said a little bird shit doesn't hurt the way she runs. You would think some of these other dealers have never seen a farm vehicle. Thanks for doing the deal ... we'll be back..."
By: Mike    Ligonier, IN
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MIKES RIDE

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